Jewellery Care

Our jewelry is made for everyday wear: stainless steel in silver or with 18K gold plating, plus pieces made from 925 sterling silver. Each material has its own needs – with a few simple habits, its shine will last for years.

The five most important rules

  1. Put on last, take off first

    Cream, perfume, hairspray and make-up first – jewelry comes after. In the evening, it's the first thing you take off.

  2. Avoid chlorine, salt water and sauna

    Brief contact with water won't harm your jewelry. Chlorine water, sea water and prolonged heat attack every surface – take it off beforehand.

  3. Wipe briefly after wearing

    A soft, dry cloth removes skin oils, sweat and cosmetic residue. This is the most effective care of all – and takes ten seconds.

  4. Store dry and individually

    Preferably in the supplied jewelry pouch or TIZORI box, not in the bathroom. Stored individually, pieces won't rub against each other.

  5. Take off during sports, showering and sleeping

    Friction, sweat and soap residue are the most common causes of dull surfaces. Taking it off briefly significantly extends its lifespan.

Care by Material

18K Gold Plating on Stainless Steel

The stainless steel core does not rust and does not bend. The 18K gold layer is applied using the PVD process – it is firmly bonded and significantly more abrasion-resistant than classic electroplating.

Nevertheless, it is and remains a surface: it lasts a long time if you avoid friction and aggressive agents.

  • Core316L Stainless Steel
  • Surface18K Gold, PVD
  • NickelNickel-free
  • WaterSuitable for everyday use
  • CleaningSoft cloth, lukewarm water

Do not polish. Silver polishing cloths, polishing pastes and ultrasonic devices remove the gold layer. A soft cotton or microfiber cloth is sufficient.

Clean in three steps

Once a month is enough for most pieces. Please only wipe pearls dry to slightly damp.

Lukewarm Water

A bowl of lukewarm water with a drop of mild, pH-neutral soap. No hot water, no dishwasher.

Gently Dab

Briefly immerse the jewelry and dab with a very soft brush or your fingers. Do not scrub or rub.

Pat Dry

Rinse with clear water and pat dry with a soft cloth. Let it dry completely before putting it away.

Good for your jewelry – and what you should avoid

Harmless

  • Hand washing, rain and brief water contact
  • Daily wear in the office and on the go
  • Wiping with a soft cotton or microfiber cloth
  • Lukewarm water with a drop of mild soap
  • Storage in the jewelry pouch or TIZORI box

Better to avoid

  • Swimming pool, seawater, whirlpool and sauna
  • Perfume, hairspray, self-tanner and exfoliants
  • Cleaning agents, disinfectants and nail polish removers
  • Silver polishing cloth, polishing paste and ultrasonic cleaners
  • Sports, gardening and sleeping with jewelry

Storage

Store your jewelry in a cool, dry place away from light – the bathroom is the least suitable place in the house, as there is constantly moisture and cleaning fumes in the air.

Store pieces individually so that hard stones do not scratch softer surfaces. It is best to fasten necklaces and lay them flat to prevent tangling. If you are not wearing a piece of jewelry for a longer period, wipe it clean beforehand: skin oils that remain on the surface for months will leave marks.

Frequently Asked Questions

Is the jewelry really waterproof?

Yes, for everyday use: hand washing, rain and a brief dip in the water are not a problem. However, prolonged contact with chlorinated or salt water, as well as heat in saunas and steam baths, will damage any gold-plated surface – it is better to remove the jewelry beforehand.

Can I shower with it?

Occasionally, it won't hurt. In the long run, however, shower gel, shampoo, and soap residues will dull the shine. We recommend taking off your jewelry beforehand.

Does the jewelry tarnish or discolor?

That depends on the material. Stainless steel – silver-colored as well as gold-plated – does not tarnish and does not rust. For gold-plated pieces, the gold layer can become duller over time due to sweat, perfume or cleaning agents.

925 sterling silver, on the other hand, naturally tarnishes and becomes darker. This is normal and can always be reversed with a silver polishing cloth.

Is the jewelry suitable for sensitive skin?

Our jewelry is nickel-free and therefore also suitable for sensitive skin. If you are known to react to certain metals, please contact us briefly beforehand – we will tell you exactly what each piece is made of.

Can I use a silver polishing cloth?

Only for uncoated 925 sterling silver. Not for gold-plated pieces: silver polishing cloths and polishing pastes are slightly abrasive and remove the gold layer. For these – and for pearls or stones – use only a soft, untreated cloth.

A piece has become dull – what can I do?

First, clean it as described above; in most cases, it's just a film of skin oil and cosmetics. If it remains dull, please contact us with a photo at hello@tizori.chhello@tizori.de – we'll take a look.

Does the warranty also apply to damage caused by improper care?

Our 2-year warranty applies to material and manufacturing defects. Normal wear and tear and damage caused by chemicals, chlorine or mechanical polishing are not covered.

Any Questions?

Our team will be happy to help you – with questions about material, care or warranty.

Contact us Contact us hello@tizori.chhello@tizori.de · Mon–Fri 09:00–18:00